Delivery Information

INTERNATIONAL SHIPMENTS

We ship continuously Monday to Friday from 09:00 to 18:00 hrs according to CET UTC/GMT +1 hour

Any possible delivery delays caused by transport agencies will not be liable to Sexlab. Customs clearance in custom offices may cause possible delays.

DELIVERY OF ORDERS IN 24H.:Our advanced logistics management system allows us to ship worldwide without errors or delays. We ship the requested merchandise on the same day that we receive the order, with guaranteed delivery in 24 hours and an option of delivery before 14:00 the next day (Polish time). All paid orders arriving before 18:00 are shipped on the same day. The delivery time will depend on the transport company selected and the destination country. Shipping costs include:

  • Suitable packaging (cardboard boxes, bubble fill, interior protection, etc.)
  • Transportation
  • Insurance
  • Customs clearance (if necessary).

For deliveries outside the European Union, customs duties at destination or other taxes (duty) are not included, if there are any. The recipient will be the one who takes care of them, and will also be responsible for all import costs and taxes that are generated at the customs office of destination, whether or not the merchandise is delivered to you. We will try to send the order in the shortest possible time, but the recipient must take into account the provisions of the country of destination for the import of the requested articles, since Sexlab is not held responsable. The effects of strikes, war or other circumstances beyond its control shall not be attributable to Sexlab. Sexlab will not be responsible for delays in customs clearance, or if local authorities decide to confiscate any item contained in a shipment.